🌿 Frequently Asked Questions – FAQ’s
Here are a few frequently asked questions by our customers. If your query isn’t listed here, feel free to contact us using the number provided at the top of the page.

💚 How is your moringa powder top quality?
MoringaMiracle.com.pk’s moringa leaf powder is crafted under expert supervision. Each leaf is handpicked at specific hours of the day, washed three times, and immediately dried using mechanical dehydrators. This process eliminates the risk of aflatoxins and preserves maximum nutrients. The dried leaves are then finely crushed in a dedicated grinder and packed in food-grade packaging — ensuring purity, potency, and freshness.

🛒 How do I place an order?
Ordering from MoringaMiracle.com.pk is simple:
1. Browse and select the product you want
2. Click “Add to Cart”
3. Go to the top-right corner and click “View Your Cart”
4. Fill in your details and proceed to checkout

🔄 Do you allow exchanges for wrong or defective items?
Yes, we offer exchanges if the product you receive is defective. We’re committed to customer satisfaction and will go the extra mile to make things right.

🌱 What is the quality of your products?
All our products are carefully curated and quality-checked before being listed. We source the finest organic items from across Pakistan and beyond — including moringa leaf powder, quinoa seeds, chia seeds, turmeric powder, and Sidr honey. Everything is pure, fresh, and clean.

📦 Is there a minimum order requirement?
No minimum order is required. You can order as little or as much as you like.

🔐 Is shopping at MoringaMiracle.com.pk safe?
Absolutely. We prioritize your privacy and security. Your personal details are protected and never shared with third parties. For more information, please review our Privacy Policy.

🚚 What if my items haven’t arrived?
Orders are dispatched within 2–3 business days. If you selected registered mail, you can track your parcel using the tracking ID sent in your confirmation email. For delivery concerns, please contact our customer service team.

✏️ Can I change my order?
You can modify your order if it hasn’t yet left our warehouse. Please contact our help desk or use the WhatsApp button on your screen to request changes. Once shipped, changes are no longer possible.

🌍 Do you deliver outside Pakistan?
Currently, we only ship within Pakistan. However, you can place your order from anywhere in the world for delivery within Pakistan.

💵 What is Cash on Delivery?
Cash on Delivery (COD) allows you to pay in cash when your order is delivered — no advance payment required.

📦 How are items packaged?
We take great care in packaging. All items are sealed in waterproof plastic wrap, and fragile items like glass jars or droppers are cushioned with bubble wrap to prevent damage.